When your printer displays a 'busy' status and refuses to print, follow these steps to resolve the issue:
1. Ensure the Printer is Online
- Confirm that your printer is connected and in an online state. An offline printer cannot receive print jobs.
2. Restart the Printer
- If the printer remains unresponsive despite being online, restart it. This clears the printer's memory and often resolves printing issues.
3. Set as Default Printer
- Navigate to the Windows "Start" menu.
- Select "Settings" > "Printers" to open the "Printers" window.
- Right-click on your printer's icon and choose "Set as default printer" from the context menu.
4. Cancel Print Job Suspension
- In the "Printers" window, right-click the printer icon.
- Clear the checkbox next to "Pause printing" if it is checked.
5. Check Disk Space
- Ensure your hard drive has at least 10MB of free space.
- To free up space:
- Click the "Disk Cleanup" button.
- In the "Files to delete" list, select the file types to remove.
- Click "OK" to proceed.
6. Adjust Printer Timeout Settings
- Right-click the printer icon in the "Printers" window and select "Properties."
- Go to the "Details" tab.
- Under "Timeout Settings," adjust the values as needed. The "Timeout" field dictates how long Windows waits for the printer to come online before displaying an error.
### Note:
- The "Unselected" item refers to the duration Windows will wait for the printer to go online before showing an error message.
By following these steps, you should be able to resolve common printer 'busy' errors and resume printing.
Please note that some steps may vary slightly based on your operating system version. Always refer to the latest documentation provided by your printer manufacturer for the most accurate troubleshooting advice.
